Terms of service

Terms of Service

Last updated: January 2026

These Terms of Service (“Terms”) govern your use of the Maison Esprit website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.


1. General Conditions

Maison Esprit reserves the right to refuse service to anyone for any reason at any time.

You agree not to use our products or website for any unlawful or unauthorized purpose, nor to violate any applicable laws in your jurisdiction.


2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site.

We reserve the right to limit or cancel quantities purchased per order, per person, or per household.


3. Products & Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

We make every effort to display product descriptions and images as accurately as possible. However, we do not guarantee that your device’s display of colors or packaging details will be exact.


4. Pricing & Payment

All prices are listed in the applicable currency and are subject to change without notice.

We reserve the right to correct any errors in pricing or product information and to cancel orders placed under incorrect pricing.

Payment must be received in full before orders are processed and shipped.


5. Shipping & Delivery

Shipping times provided are estimates only and are not guaranteed. Maison Esprit is not responsible for delays caused by carriers, customs processing, or events beyond our control.

Risk of loss passes to the customer upon delivery to the carrier.


6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

Due to hygiene and quality reasons, opened or used fragrance products are final sale and are not eligible for return or refund.

Please review our Return & Refund Policy before making a purchase.


7. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and designs, is the property of Maison Esprit and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without our prior written consent.


8. Third-Party Services & Links

Certain content, products, or services available via our website may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party materials and do not warrant or assume liability for any third-party websites or services.


9. User Comments & Submissions

If you submit comments, feedback, or other materials to us, you agree that we may use, reproduce, and distribute such content without restriction.

You agree that your submissions will not violate any rights of third parties or contain unlawful or offensive material.


10. Limitation of Liability

To the fullest extent permitted by law, Maison Esprit shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.


11. Indemnification

You agree to indemnify and hold harmless Maison Esprit from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.


12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to conflict of law principles.


13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

Your continued use of the website following any changes constitutes acceptance of those changes.


14. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Email: support@maisonesprit.ca